Whether you’ve gone and deleted your entire website or simply need help adding a few features, JDM Digital’s ongoing support includes robust, personal support service straight from web design nerds who either built your website or hundreds just like it.
Depending on the specific scope covered under the support contract, clients pay a flat, monthly fee. Any support requests outside of the ongoing support scope are billed at a discounted “as-needed” hourly rate.
The basic ongoing support scope includes:
- Fixing and Hardening a Site from Hackers
- Preventative Maintenance (updates, upgrades, etc.)
- Automated Monitoring (up-time, security scanning, etc.)
- Help with Small Changes (when requested)
- Fixing Accidental Site Breaking
- Occasional Performance Improvements
- FULL Access to our Searchable Support Site
- Priority Support (jump the line)
- Discounted Hourly Rate for As-Needed Support
- No Long-Term Contracts (cancel anytime)
Like the sound of that? Let’s get started. Just request an ongoing support proposal.