CRM – JDM Digital

October 2014

Install Sugar CRM Community Edition

Sugar CRM has a free version called “Community Edition.” We’ve written about Sugar CRM before. For this Labs post, we’re going to look into how to install it on shared hosting. Install Sugar CE If you are installing Sugar for the first time, follow the instructions in this section. If you have an earlier version …

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November 2011

HubSpot vs Marketo

As CRMs begin to become a more valuable tool for the WHOLE organization (marketing, sales, support, delivery and executives), I felt it critical to review a few of them for my clients. After a dozen or so demos of some of the top 360-degree CRM solutions on the market, I compiled the following PROs & CONs of the top two: HubSpot & Marketo.

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July 2010

Sugar CRM, How Sweet it is!

CRM solutions have been broadly recognized and widely implemented as part of any sales-focused organization’s sales and marketing strategy. These days, leveraging a CRM solution as a touch-point between sales, marketing and customer service is 21st century marketing 101. The challenge for small businesses or even medium-sized businesses working with ever-tighter budgets is that a …

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November 2009

The State of CRM

According to Silverpop (an engagement marketing solution which blends CRM, SFA and marketing automation together), Salesforce.com is the most popular solution by a landslide, accounting for almost 40% adoption by the several hundred surveyed.

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